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University of Wollongong Australia

Borrowing: Document Delivery

Document delivery

Request books, book chapters, journal articles, multimedia and more

Our Document Delivery service sources material not held at UOW for staff and students.

All published material can be requested, including:

  • books
  • book chapters
  • journal articles
  • research reports
  • conference proceedings
  • multimedia
  • theses

Using Document Delivery

1. Logging in

Log in to Document Delivery using your UOW username and password.

If you can’t log in and haven’t used the service before, you will need to request an account. Fill in the form then click Continue. We will email you when your account has been set up.

If you get a blank screen when you log in, you will need to clear your browser history/cache or try using a different browser. If, after doing so, you still cannot log in to place your request, contact us.

2. Placing your request

Current requests will be displayed in the centre of the screen when you log in. You will see the progress of your requests there. My Requests on the lefthand side allows you to view different stages of your requests.

Add Request on the lefthand side of the screen is where you place your request. You have two options:

  • Copies – use to place requests for journal articles, chapters from books, conference papers, theses.
  • Loans – use to place requests for books, DVDs, etc. you wish to borrow.

3. Filling in the request form

Try to include as much citation information as you have about the resource. This helps us to identify your requirements and send the request to other libraries as soon as possible.

In your Copies form include:

  • Journal articles – journal title, volume, issue, year, page numbers, article title, article author(s), and ISSN if known
  • Book chapters/conference papers – publication title, publication author(s)/editor(s), chapter title/paper title, chapter/paper author(s), ISBN, year of publication, page numbers
  • Theses – title and author. If known, include the university, degree conferred and date of conferral

Your delivery method needs to be Post to Web as this enables delivery of copies to your UOW email regardless of file size.

In your Loans form include:

  • title
  • author(s)/editor(s)
  • ISBN
  • year of publication
  • edition (if specific edition required)

4. Receiving your request

Copies – will be delivered to your UOW email address. You can also download them from Documents Received if you are logged into your Document Delivery account.

Loans – you will be notified via your UOW email when a loan item is available for you to pick up from your campus library. If you are off-campus, we will check it out and mail it to you.

  +61 2 4221 3549

Document Delivery
University of Wollongong Library
Locked Bag 8813

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