(Author’s last name Year of publication)
Findings suggest that "[i]ntercultural communication skills are essential in ELT" (Xiao & Petraki 2007).
Xiao and Petraki (2007) note that the teaching of intercultural communication skills to learners of English is critical.
Author’s last name, Author’s initials Year of publication, ‘Article title’, Journal name, vol. (volume number), no. (issue number), viewed date (day month year), <URL> or DOI.
Xiao, H & Petraki E 2007, ‘An Investigation of Chinese students’ difficulties in intercultural communication and its role in ELT’, Journal of Intercultural Communication, no. 13, viewed 27 November 2010, <http://www.immi.se/jicc/index.php/jicc/article/view/90/59>.